Maximus Integrates Genesys Cloud to TXM to Deliver AI-Driven Digital Government Services
Maximus is expanding its partnership with Genesys to utilize artificial intelligence and cloud capabilities to modernize how government agencies deliver digital and voice-based services. Maximus said Monday that, under the partnership, it will integrate Genesys Cloud into the Total Experience Management, or TXM, platform to create a personalized, adaptable and mission-aligned tool for constituent engagement. […] More











