Boston Consulting Group: Gov’t Online Service Users Report ‘Relatively High Satisfaction Levels’
The Boston Consulting Group has released a report indicating “relatively high satisfaction levels” globally among people using online government services in their country, following a survey of 12,450 digital service users, FierceGovernmentIT reported Wednesday. Dibya Sarkar writes that the respondents were from 12 countries and used 37 separate government services, with those from developed countries reporting […] More
