Kristen Smith 
- Nemotron 3.5 Super VL joins the models available in ElevenAgents
- Poland deployment runs on-premises using NVIDIA Confidential Computing
- ElevenLabs earned FedRAMP 20x Class A certification in October
ElevenLabs is building its government business on NVIDIA infrastructure, starting with a deployment for a Polish national health system that keeps citizen data within government facilities.
The two companies broadened an arrangement dating to 2022, the voice AI developer said Wednesday, adding NVIDIA’s Nemotron open models to the ElevenAgents conversational agents platform, with plans to expand on-premises capacity for customers with data-residency requirements. ElevenLabs CEO Mati Staniszewski said voice agents are becoming critical infrastructure and that enterprises and governments need control over their data as they scale.
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What Does the Expanded ElevenLabs-NVIDIA Partnership Cover?
NVIDIA Nemotron 3.5 Super VL is built for agentic work requiring reasoning, tool use and multi-step tasks. It can run with reasoning switched off for simpler jobs. ElevenLabs said Nemotron demonstrated leading end-to-end task completion accuracy across internal customer-support evaluation benchmarks, delivering a 70 percent cost reduction compared to other open models it tested. Customers can post-train Nemotron models on proprietary operational data and use them to build customized voice agents on the ElevenAgents platform.
On the infrastructure side, ElevenLabs plans to add 15 megawatts of NVIDIA Vera Rubin capacity to the Blackwell Ultra systems it already operates, aimed at large deployments and those with strict security constraints.
NVIDIA and ElevenLabs have maintained a technical partnership since 2022, beginning when ElevenLabs trained its inaugural text-to-speech model on NVIDIA compute infrastructure. Since 2024, NVIDIA has integrated ElevenLabs’ voice synthesis into more than 50 corporate videos, including translations of NVIDIA CEO Jensen Huang’s keynotes, and deepened the relationship by becoming a strategic investor in 2025.
How Does the Poland Deployment Work?
ElevenLabs models and NVIDIA infrastructure run the voice agent behind Centralna e-Rejestracja, the central appointment system in Poland’s national e-Health platform.
Designed to bridge communication gaps, the voice agent conducts outbound calls to landline-only patients to confirm upcoming appointments and execute rescheduling workflows. The deployment is expected to reduce no-show rates and improve access to care. With NVIDIA Confidential Computing, citizen data and audio are kept within government infrastructure, safeguarding information during active processing, ElevenLabs said.
Where Does ElevenLabs Stand in the Federal Market?
ElevenLabs earned Federal Risk and Authorization Management Program 20x Class A certification in October, covering ElevenAgents and its text-to-speech and speech-to-text application programming interfaces when operating in zero-retention mode with U.S. data residency. The company said agencies can use the certified offerings for benefits, permits, tax and service request workflows, hearing transcription and public communications.
The certification followed the launch of ElevenLabs for Government in February as a dedicated public sector practice. Existing deployments include agents handling roughly 25 percent of Ukraine’s national employment line; Czech benefits and employment hotlines resolving about 85 percent of some 5,000 daily calls; and a civic concierge for Midland, Texas, projected to cut 7,000 missed calls a month.
The company is now recruiting a deployment strategist for public sector work, a remote role with a stated preference for Washington and requirements, including U.S. citizenship, an active security clearance, and familiarity with GSA Schedules, other transaction authorities and the authority-to-operate process.
